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Case study · Field Sales & Ordering

Mars: Orders Straight Into SAP From the Store Floor

A field sales order entry app for Mars reps, integrated with Mars' SAP system for orders and with DHL for returns.

12,000+stores
85users
312+SKUs
R8M+in orders processed

The project

The challenge

When orders are written down in store and captured again later, they arrive late and with mistakes. Returns add a second process with its own paperwork.

What we built

We built an order entry app that reps use in store to capture orders against Mars' product range. Orders are sent straight into Mars' SAP system through an API integration, and returns go to DHL the same way, so nothing is captured twice.

What the App Does

  • SAP order integration. Orders go from the rep's phone straight into SAP.
  • DHL returns integration. Returns are sent to DHL automatically.
  • Full product range. More than 312 SKUs available to order in the app.

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